ACCESSIBILITY STATEMENT
Effective Date: May 1, 2026
Our Commitment to Digital Inclusion
HI.DOZO (“we,” “our,” or “us”) is committed to providing a website (orderhidozo.com) that is accessible to the widest possible audience, regardless of ability or technology. We strive to ensure that all visitors—including those who rely on assistive technologies such as screen readers, magnifiers, voice-recognition software, and other adaptive tools—can navigate, understand, and interact with our website effectively.
Accessibility Standards
We have adopted the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), as our target standard. These globally recognized guidelines define how to make web content more accessible to individuals with disabilities, including those with visual, auditory, motor, cognitive, and neurological conditions.
Our ongoing accessibility efforts include, but are not limited to:
Automated and Manual Testing
Our website undergoes regular automated scans and periodic manual testing to identify and remediate accessibility barriers. Where applicable, we engage qualified third-party accessibility providers to conduct expert reviews, user testing by individuals with disabilities, and ongoing monitoring.
Remediation
When accessibility issues are identified, we prioritize and address them in accordance with WCAG 2.2 Level AA success criteria. We track remediation efforts and implement fixes on a rolling basis.
Continuous Improvement
Accessibility is not a one-time project. We are committed to a perpetual process of testing, monitoring, and improving our website to ensure an optimal experience for all users, including those who use assistive technology.
Assistive Technology Compatibility
We recommend the following browser and assistive technology combinations for the best experience on our website:
For Windows users: JAWS with Microsoft Edge or Google Chrome, or NVDA with Mozilla Firefox.
For Mac users: VoiceOver with Safari or Google Chrome.
For mobile users: VoiceOver on iOS devices and TalkBack on Android devices.
Third-Party Content
Our website may contain links to or embed content from third-party websites and services, including but not limited to Instagram, Facebook, X (formerly Twitter), YouTube, LinkedIn, Google Maps, and reservation platforms such as Resy. These third-party sites and services are not under the control of HI.DOZO, and we cannot guarantee their accessibility. We encourage users to review the accessibility policies of those third-party providers directly.
Known Limitations
While we strive for full WCAG 2.2 Level AA conformance, certain content on our website may not yet be fully accessible. We are actively working to address any known barriers and welcome your feedback to help us improve.
Feedback and Contact
We welcome your feedback on the accessibility of the HI.DOZO website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
By email: info@orderhidozo.com
By phone: (818) 661-9603
By mail: HI.DOZO 634 1⁄2 Robertson Blvd. West Hollywood, CA 90069, Attn: Website Accessibility
We aim to respond to accessibility feedback within Five (5) business days and to resolve reported issues as promptly as practicable.
New York City and State Accessibility Obligations
HI.DOZO recognizes its obligations under applicable federal, state, and local law, including Title III of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the New York State Human Rights Law, and the New York City Human Rights Law, each of which prohibits discrimination on the basis of disability in places of public accommodation and requires the provision of accessible services. This Accessibility Statement is part of our good-faith, ongoing effort to ensure meaningful access to our digital services.